You may return new, unopened items within 30 days of delivery for a full refund of the purchased item price, not including shipping and handling. If an item is opened and it is damaged or defective, you may return it and we will gladly exchange the defective item. We do not refund return shipping costs. However, the cost of re-shipping an item that has been returned defective will be at our expense. Make sure to call our customer service department before returning an item so you can be assigned a return authorization number. Please include this RA# with your return. Customer service can be contacted at: 1-800-596-2391. 10:00am - 9:00pm CST. Monday through Saturday. Return address:
As Seen On TV & More
4 Shady Lane
Mary Esther, FL 32569
Send all returns via a shipping method that can be tracked (FedEx or UPS Ground or USPS Priority Mail with a delivery receipt).
Personal use items and consumable items are considered final sale items and are non refundable for health code reasons but we will exchange defective ones.
Media type items (books, cassettes, CD, DVD and VHS) are also non refundable.
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